Getting To Know Your Clients

Share

Did you know there is a “get to know your clients day”? 

They say that your happy clients are likely to recommend you to their friends, colleagues and strangers.  As well as increase their business with you over time. The third Thursday of every quarter has now been designated as #GetToKnowYourCustomers day for this very reason.

One of our priorities here at Best Corporate Events is getting to know our clients. Much of our team building business comes from happy, repeat customers because we take the time to get to know them.

Here are a couple of ways we #GetToKnowOurCustomers.

Beginning with the first contact with a client, we take the opportunity to get to know them and their company. We utilize tools in Salesforce, Linkedin and Google to find out more about the company and its culture.  Then our national account managers walk through the details of the client’s upcoming event; whether it’s team building, charitable, professional development or culinary. The objective is to learn what ideas they have and the goals they wish to achieve during their activity. Asking the right questions provides insight into what they are trying to accomplish at their event so that we can offer and deliver a program that is a perfect match for their team.

Our interest in our clients does not end with a sale.  It’s important for us to get feedback about their experience at the event.

This is why we send clients a survey and even ask what type of event they would like to do the next time!  Our website is loaded with amazing comments and reviews we’ve received from clients by simply asking how they liked their program.

Clients commented today that they really appreciated our “can-do attitude.”  We pride ourselves on being accommodating.  We go above and beyond to work with a clients time and space parameters, to eliminate language barriers, and to make the event accessible and enjoyable for all of their participants.

Knowing our clients is the key component to keeping them happy repeat customers that recommend us!

How do you #GetToKnowYourCustomers?

Share
Welcome to the BEST blog, a collection of team building articles, industry insights and news about our large collection of programs and events offered in locations across North America.

Photostream

Categories

Archive

Archives
ADMEI

Contact Us

Programs can be delivered anywhere in North America.

If you have immediate questions, please contact us at:

    If you have immediate questions, please contact us at:

    Phone: 800.849.8326
    Email: Sales@BestCorporateEvents.com

    Request a Quote

    Programs can be delivered anywhere in North America.

      If you have immediate questions, please contact us at:

      Phone: 800.849.8326
      Email: Sales@BestCorporateEvents.com

      What is a Keynote Speaker?

      Keynote Speaker is an often-misunderstood term associated with simply a motivational speaker, breakout speaker, industry expert, etc. Most professional speakers are not actual trained Keynote Speakers, who are specialists, therefore in much lower supply, and in higher demand.

      Keynote Speakers are experienced, professional communicators who engage an audience, capturing the essence of a client’s meeting. They are able to highlight it to their audience while simultaneously delivering their own key concepts and proprietary content in an entertaining and impactful way. Most companies understand that this specialization is very much worth the time (around an hour) and the investment.

      In order to capture the perfect essence, a Keynote Speaker spends the necessary time researching a client’s industry, their issues, and their audience to craft a customized presentation into a unique and distinctive moment specifically for the client’s event.

      As a top Keynote Speaker, Tom Leu strategically uses compelling storytelling, humor, powerful visuals, audio and video clips, and audience participation elements to weave an impactful message into your event in a fun and memorable way. Tom can also pair his Keynote with Best Corporate Events programming, laying a foundation and setting a tone that best prepares participants for maximum engagement in the forthcoming team events that day.